1. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. You can select your preferred payment method during the checkout process.

2. How long does shipping take? We typically ship orders using FedEx, and delivery times may vary depending on your location. In general, standard shipping takes between 2 to 5 business days for delivery from the time of dispatch. International shipping times may vary.

3. Do you ship internationally? Yes, we offer international shipping to Pokémon fans worldwide. Please note that international shipping times may vary depending on the destination country and any customs clearance procedures. Customers are responsible for any applicable customs duties, taxes, or import fees.

4. Can I track my order? Yes, we provide tracking information for all orders shipped via FedEx. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor the progress of your shipment every step of the way.

5. What is your return policy? We accept returns for eligible items within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please refer to our Return Policy for more information.

6. Are your products authentic? Yes, we take pride in offering only authentic Japanese Pokémon trading cards sourced directly from reputable distributors in Japan. You can shop with confidence knowing that all of our products are genuine.

7. How can I contact customer support? If you have any questions, concerns, or need assistance, please don’t hesitate to contact our customer service team at support@pokemoncenteronline.com We are here to help and strive to provide prompt and helpful assistance to our valued customers.